EnergyCoop Black Friday Offers — Terms and Conditions
These terms cover the £40 Black Friday Welcome Reward and the EnergyCoop Energy Prize Draw. Different entry requirements apply to each offer, as set out below.
Important prize draw condition: The prize draw will only take place if at least 52 qualifying online dual-fuel switches are completed during the promotional period. If this threshold is not reached, no draw will take place and no prize will be awarded. This does not affect entitlement to the £40 welcome reward.
1. Promoter
Central England Co-operative Limited, OurCoop Support Centre, Orion House, Athena Drive, Warwickshire, CV34 6RQ.
2. Promotional period
Both promotions open at 11am on 9 November 2026 and close at 4.30pm on 30 November 2026, UK time.
Both the gas and electricity switch must complete successfully during this period. Submitting an application before the closing deadline does not qualify if either switch completes afterwards. Failed or cancelled switches do not qualify.
3. General eligibility
Both promotions are available to new and existing UK customers completing a qualifying dual-fuel switch to EnergyCoop during the promotional period.
Existing customers must complete a qualifying dual-fuel switch; holding an existing account alone does not qualify. Electricity-only and gas-only switches are excluded.
OurCoop membership is not required. The same offers are available to members and non-members, with no additional member-only reward.
Eligibility is subject to the availability of an eligible dual-fuel supply at the customer’s address and acceptance of the switch by the energy supplier.
4. £40 Black Friday Welcome Reward
4.1 Qualifying sales channels
The £40 welcome reward is available for qualifying dual-fuel switches completed through any EnergyCoop sales channel, including online, telephone and in person.
4.2 The reward
Qualifying customers will receive a £40 credit against their first energy bill.
The reward is applied once per qualifying dual-fuel account, rather than separately for gas and electricity.
4.3 Combining offers
The £40 reward cannot be combined with other promotional discounts or referral rewards.
Customers may also qualify for the EnergyCoop Energy Prize Draw if they meet the separate requirements in section 5. The prize draw’s minimum-switch requirement does not affect entitlement to the £40 reward.
4.4 Changes or withdrawal
The promoter may amend or withdraw the welcome reward for future applications where reasonably necessary because of circumstances beyond its reasonable control. Any change will be communicated promptly.
Applications already accepted will remain eligible under the original terms, provided the qualifying requirements are met.
5. EnergyCoop Energy Prize Draw
5.1 Eligibility and entry
The prize draw is available only to customers completing a qualifying online dual-fuel switch during the promotional period.
Entrants must be authorised to arrange the energy supply for the relevant property and meet the supplier’s account eligibility requirements.
Entry is automatic when the qualifying switch is completed. No separate entry form is required.
Telephone and in-person switches do not qualify for the prize draw, although they may qualify for the £40 welcome reward.
There is a maximum of one entry per person. One completed dual-fuel switch counts as one qualifying switch.
5.2 Minimum-switch requirement
At least 52 qualifying online dual-fuel switches must complete during the promotional period for the prize draw to proceed.
If fewer than 52 qualifying switches complete by the closing deadline, no draw will take place and no prize will be awarded. Entrants will be notified by email by 7 December 2026.
This condition does not affect entitlement to the £40 welcome reward or customers’ statutory rights.
5.3 The prize
One winner will receive a fixed energy prize of £[confirmed prize value], provided as account credit.
Any description of the prize as equivalent to a year’s energy is based on [insert confirmed calculation, customer usage data and pricing period]. It does not guarantee payment of the winner’s actual gas and electricity costs for 12 months.
The winner remains responsible for charges exceeding the prize value.
5.4 Winner selection
If the minimum-switch requirement is met, one winner will be selected by 7 December 2026 from all valid entries using a verifiably random computer-generated selection process.
5.5 Winner notification
The winner will be contacted by email within two working days of the draw and must respond within 14 calendar days of the first notification. A reminder will be sent before that response period expires.
If the winner does not respond within that period, declines the prize or is found to be ineligible, a replacement winner may be selected using the same random process.
Unsuccessful entrants will not be contacted individually if the draw proceeds.
5.6 Prize delivery
The prize will be provided within 60 calendar days of the winner accepting it and completing any reasonable eligibility checks.
No fee is payable to claim the prize.
5.7 Verification
The promoter may verify that entries meet these terms and exclude fraudulent entries or duplicates exceeding the entry limit.
Exercising statutory cancellation rights is not restricted by these terms.
5.8 Changes and exceptional circumstances
The promoter may make changes to the prize draw only where reasonably necessary because of circumstances beyond its reasonable control, taking reasonable steps to protect entrants and communicating changes promptly.
This clause does not give the promoter an unrestricted right to cancel the draw, reduce the prize or extend the closing date.
If the draw proceeds but the advertised prize becomes unavailable, a reasonable equivalent will be provided.
5.9 Winner details
Information demonstrating that a valid award took place will be available on request to the promoter for three months after the draw.
The winner may object to disclosure of their surname and county or request that less information is disclosed. Information may still be provided to the Advertising Standards Authority where required.
6. Personal information
Personal information will be handled in accordance with the EnergyCoop privacy policy.
For the prize draw, personal information will be used to administer the draw, verify eligibility, contact the winner and provide the prize. Entry does not itself constitute consent to unrelated marketing.
7. General terms
The applicable energy tariff and supply terms continue to apply.
Nothing in these terms affects customers’ statutory rights, including cancellation rights, or excludes liability that cannot lawfully be excluded.
These terms are governed by English law, without limiting any mandatory protections or rights to bring proceedings in the customer’s home jurisdiction.
