PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE

What's in these terms

These terms tell you the rules for using our website www.ourcoop.co.uk

Who we are and how to contact us

www.ourcoop.co.uk is a site operated by Central England Co-operative Limited (“We”, “our”, “the Society”). We are a registered society under the Co-operative and Community Benefit Societies Act 2014 with registered number 10143R we have our registered office at Central House, Queen Street, Lichfield, Staffordshire, WS13 6QD.

We are a co-operative society owned by our members, and operate our family of businesses:

-       FoodCoop

-       TravelCoop

-       FuneralCoop

-       Little Pioneers NurseryCoop

-       BroadbandCoop

-       EnergyCoop

-       MobileCoop

-       Media360Coop

To contact us, please email hello@ourcoop.co.uk .

By using our site you accept these terms

By using our site, you confirm that you accept these terms of service and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

There are other terms that may apply to you

These terms of service refer to the following additional terms, which also apply to your use of our site:

●        Our Privacy Policy which explains how we collect, use and store your personal data.

●        Our Cookie Policy which sets out information about the cookies on our site.

If you join the Society as a member, then the membership terms and conditions will apply, which can be found here

If you take part in any promotions or offers on our site then the relevant terms and conditions will apply. The terms for a range of recent promotions and offers can be found here.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs, our business priorities, or where we deem it otherwise appropriate to do so.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms of service, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at members@centralcoop.co.uk.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of service, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

●        Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.

●        Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws that are applicable to us.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact hello@ourcoop.co.uk       

Uploading content to our site

Whenever you make use of a feature that allows you to create content directly on our site you must comply with the standards set out in these terms.

You warrant that any such contribution complies with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We will consider any content you upload to our site to be non-confidential and not protected by any trade mark, patent or copyright ("non-proprietary"), that is, in the public domain. You own your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to others.

We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our site violates their intellectual property rights or their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with acceptable use standards.

If you wish to contact us in relation to content you have uploaded to our site and that we have taken down, please contact us

User-generated content is not approved by us

Our site may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We are not responsible for viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

You must not introduce viruses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy

Which country's laws apply to a dispute

If you are a consumer, please note that these terms of service, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

1 WHO WE ARE

1.1 We are Central England Co-operative Limited, a registered society with company number IP10143R. Our registered office is Central House, Queen Street, Lichfield, Staffordshire, WS13 6QD. Our VAT number is GB 508037563.

1.2 When we say “we”, “us”, “our”, “Central Co-op” or “Society”, we mean Central England Co-operative Limited.

1.3 When we say “you” and “your”, we mean the person whose name is on the front of the membership card (either physical or digital).

1.4 With effect from 26th January 2026, The Midcounties Co-operative Limited (“Midcounties”) transferred its engagements to Central Co-op. The transfer is referred to in this document as the “Merger”. These terms apply to members of Midcounties with effect from the Merger. There will be a period of transition as we align our practices and processes for members with those of Midcounties. During the period of transition, there will be some dual processes for members as set out in these terms.

2 ABOUT THESE TERMS AND CONDITIONS

2.1 These terms and conditions should be read alongside our rules, which can be found here (Rules).

2.2 Where there is a conflict or discrepancy between these terms and conditions and our Rules, our Rules take precedence.

2.3 These terms and conditions, together with our Rules, outline your rights, obligations, and benefits you receive once you join the Society as a member (Member). Throughout these terms and conditions, we refer to “Membership” to mean your membership to the Society, including the associated rights and to benefits that come with being a Member.

3 MEMBERSHIP

3.1 You can apply to become a Member through Central Co-op mobile app (App), online at www.ourcoop.co.uk (Website), or by contacting our Membership services team using the details in Section 5. To sign up for a Midcounties card while we transition our systems, you can apply online at https://mid.coop/signup

3.2 We welcome membership applications from customers who share our co-operative values of self-help, self-responsibility, democracy, equality, equity and solidarity (covered by Rule 15). You must live in the UK and be aged 16 years or over. As a Member, you are required to hold and retain at least one £1 share in Central Co-op. Full Membership, with associated democratic rights, takes effect six months following the minimum one £1 share being issued to you.

3.3 You will need to pay your £1 share upfront on becoming a Member where you sign-up through the Central sign-up process. If you sign-up through the former Midcounties sign-up process, your £1 will be deducted from your member points.

3.4 If you have previously signed up via the Central or Midcounties route before, we will endeavour to ensure you do not pay the £1 twice. Where you do end up paying twice, you will still have this value held in your share account.

3.5 We reserve the right to refuse any application for Membership where there is evidence that the applicant does not abide by Co-operative values and principles or has a stated aim of seeking to demutualise the Society. This list is not exhaustive, and other similar factors may also be taken into account in deciding to refuse an application.

4 MEMBERSHIP CARD

4.1 Your Membership card is issued on the condition that you accept these terms and conditions and agree to follow our Rules.

4.2 Once you have applied to become a Member (as explained at Section 3) you will be provided with a “One Member ID” which you can use within the App to access your digital membership card. You may also contact us (using the contact details set out at Section 5) to receive a physical card. Both the digital and physical membership card are referred to collectively within these Terms and Conditions as “Membership Card”. You must scan your Membership Card when making a purchase.

4.2 Where you have signed-up with both the Central sign-up process and the Midcounties sign-up process, you may have two membership cards and numbers. We are exploring ways to consolidate dual memberships held by the same member so members only need one membership card and we will keep you informed when we have progressed this further.

4.3 The Membership Card is not a loyalty card, credit card, payment card or cheque guarantee card. It is purely for Membership purposes only.

4.4 The Membership Card remains the property of the Society, who may withdraw the Membership Card at any time in accordance with our Rules.

4.5 The Membership Card is valid in outlets operated by our Society. This includes sites formerly operated by Midcounties that became part of Central following the Merger. The offers and benefits available to you at Central and former Midcounties sites may differ as we align our practices and processes.

4.6 You are entitled to vote at Member meetings. Please present your Membership Card to exercise your voting rights. Although it is possible that following the Merger a member may hold two membership cards and numbers in respect of Central and the former Society, Midcounties, the member will only be entitled to vote once at member meetings.

4.7 The Membership Card can only be used for the benefit of the Member named on the front of the Membership Card and when that person has signed the back of the Membership Card. You may not transfer any of your rights and duties as a member of the Society.

4.8 The Membership Card can only be used in respect of purchases made by and for the individual Member and for their immediate, dependent family.

4.9 You can partner your Membership Card with another person living at the same address as you.

4.9.1 Reward ££s and points earned from purchases made on a partnered card (as explained at Sections 6 and 7) will be accrued onto your Membership Card and you, as the main Membership card holder, will receive the benefits of these reward ££s including any dividends (see Section 6.9).

4.9.2 A partner card holder would not be a Member and, as such, they will not be eligible for any of the benefits available to you as the Member, including any dividends (see Section 6.9), participating in Member democratic voting or attending Members’ meetings.

4.10 As a Member, it is your responsibility to inform us if your details change, such as your name or address. Should this be the case, please update your details on your Membership account Online, via the App, or contact the Membership Team using the contact details at Section 5, so we can update your details. This will ensure we are able to send you any dividend payments (as explained at Section 6.9) and other communications relating to your Membership. Please quote your Membership Card number, or name and postcode to help us to find your Membership record. For a change of name, we may require you to provide relevant documents, such as a marriage certificate or change of name deed.

4.11 If your Membership Card is lost, damaged or stolen, replacement cards can be requested by contacting our Membership Team, using the contact details at Section 5. In respect of a replacement Membership Card:

4.11.1 production of a replacement Membership Card may take up to 14 days; and

4.11.2 we may provide appropriate authorities any information considered important about the loss or theft of a Membership Card.

5 CONTACT DETAILS

5.1 You can contact our Membership Team for any Membership matters or questions about these terms and conditions or our Rules.

5.2 We may monitor or record phone calls for security purposes and to improve the quality of our services to our Members.

5.3 Membership Team:

Tel: 0800 050 1601

Email: members@centralcoop.co.uk

Post: Central England Co-operative, Membership Team, Central House, Queen Street, Lichfield, WS13 6QD.

For Membership queries relating to sign-ups from Midcounties stores (where your membership card says Midcounties or Your Coop) please contact:

Tel: 0800 435 902

Email: member.communications@midcounties.coop

Post: The Midcounties Co-operative, Co-operative House, Warwick Technology Park, Warwick, CV34 6DA

6 EARNING POINTS

6.1 You can earn Membership points when you present your card when carrying out your transaction at a Central England Co-operative outlet. The points you accrue are then converted into a dividend amount as explained at Section 6.10.

6.2 The Membership points earned on qualifying transactions and purchases are determined by the Society and may change from time to time. Subject to the exclusions at 6.7, the rates stated on the Central and Midcounties websites shall apply. We refer to these collectively as “Points” throughout these terms and conditions.

6.3 Please note that during a period of transition following the Merger, there may be differences between rates of Points accrual by business depending on membership card held – being Central or former Midcounties. We aim to standardise Points accrual for members as soon as we reasonably can and will keep you updated.

6.4 If you are unable to produce your Membership Card at the time of purchase, you can still register your purchase and claim Points by contacting our Membership Team. You will require a proof of purchase.

6.5 Central England Co-operative Residential Tenants , excluding those properties formerly owned by Midcounties prior to the Merger.

6.5.1 If your residential property is owned by Central England Co-operative and you are a registered Member, you can earn Points on the rent you pay.

6.5.2 Payments that qualify as rent is the monthly rent amount detailed in the tenancy agreement. No other charges will qualify.

6.5.3 Points will not be awarded if the rent account is more than ten working days in arrears.

6.6 Funeralcare

6.6.1 Points are awarded to the Membership account of the person who pays for the at-need funeral arrangements, not to the person who confirms the wishes and funeral services in conjunction with one of our funeral arrangers or funeral directors. The only exemption to this is when the person confirming the wishes and funeral services is the spouse of the person who pays for the at-need funeral arrangements or a relative who lives at the same address as the person who pays for the at-need arrangements.

6.7 Exclusions

6.7.1 The following transactions do not qualify for Points:

a) Central England Co-operative Food Stores

i Cigarettes & Tobacco

ii Baby Milk

iii Milk Tokens

iv Stamps

v National Lottery Purchases

vi Gift Vouchers

vii Phone cards / top ups

viii In-store concessions

ix Any services provided by a third-party organisation or company

x Fuel from those forecourts formerly operated by Midcounties

xi Purchases made at Post Offices in our stores are excluded

b) Central England Co-operative Funeral Services

i Disbursements or third-party professional services on at-need funeral arrangements.

ii Points are not awarded to the Membership Card of the deceased, as the Membership Team will place the Membership account on hold pending receipt of a death certificate. However, a next of kin or executor may request the transfer of a Membership account upon production of a death certificate to the Membership Team. Additional identification may also be required.

iii Points are awarded at the point of purchase on all funeral plans; therefore Points will not be awarded on a funeral plan at the point of redemption.

c) Co-operative Travel

Foreign Currency Exchange (Bureau de Change) are excluded from our Points scheme.

d) Co-operative Childcare

Childcare Vouchers are excluded from our Points scheme

e) Co-operative Energy

To qualify for earning points you must have been a member of Midcounties and have your membership card linked to your Co-op Energy account.

f) Co-op Mobile & Co-op Broadband

To qualify for earning points you must have been a member of Midcounties and have your membership card linked to your Co-op Mobile or Co-op Broadband account.

6.8 Earning Points through Member activities

6.8.1 There may be times when you can also earn Points for taking part in certain Member activities and events run by the Central Co-op. This is at the discretion of the Society, and we will communicate relevant details at the time of publication of the activity.

6.9 Refund or return of goods

6.9.1 If you purchase goods from us and return them for a refund, we may remove/amend any Points you have earned from your Membership Card. This will not apply where this is because of a valid complaint.

6.10 Converting Points into dividends

6.10.1 As determined by the Society’s Board of Directors, the Points you have earned during the qualifying period will be converted to a dividend value at a rate proposed by the Board to Members, for approval, at either the Society’s Annual Members’ Meeting or Interim Members’ Meeting.

6.10.2 A dividend is your share of the Society’s profits, paid out to you based on the number of Points you have accrued in a qualifying period (Dividend).

6.10.3 Receiving your Dividend:

a) The rate at which your Points are converted into monetary value is subject to: (i) consideration by the Board (after taking into account the Society’s trading surplus) and (ii) the approval of participating, eligible Members at our annual and interim Members’ meetings.

b) We will only pay your Dividends once the value of your Points you have earned is greater than the minimum limit for payment, which the Society sets from time to time. If the Points you have earned is less than the minimum limit for payment, we will carry forward this amount and add it to the Points you earn in the next trading period.

c) Your Dividend share will be paid to you in whole pounds and will be loaded onto your Membership Card during the next available share of the profits pay-out period.

d) You can spend your Dividend on purchases within our Central Co-op food, funeral and florist businesses as a full or part payment for a product or service, by presenting your Membership Card during the transaction. You will not be able to this in former Midcounties Food stores, Early Years, Travel and Utilities. As we integrate the former Midcounties businesses we aim to improve the ability to spend your dividend across our businesses.

e) You can also convert your Dividend payment to cash or a charitable donation by contacting our Membership Team. If you have instructed us, we will pay 100% of your Dividend value to our corporate charity.

f) For former Midcounties membership cards, the first 1,000 Points earned by members are donated to the Share of the Profits Community Fund, which provides support for local communities. This arrangement will continue for those members following the merger. We will confirm our furture plans for the Share of the Profits Community Fund to members when it has been decided.

7 REWARD ££S

7.1 Reward ££s are earned on specific products, as determined by the Society from time to time, during a single transaction. The amount of reward ££s you can earn for each product will be displayed on the shelf edge “Reward ££s”.

7.2 You can earn and spend Reward ££s in both pounds and pence, and they may be used to pay for part of a transaction.

7.3 Reward ££s can be used towards the cost of any goods or services purchased at any Central England Co-operative food outlet.

7.4 Reward ££s cannot be used on the same transaction in which they are earned; they can only be redeemed on a subsequent transaction.

7.5 Reward ££s can be redeemed through the App or by presenting your Membership Card at the point of sale.

7.6 Reward ££s have no cash value and cannot be withdrawn as cash.

7.7 Reward ££s expire 12 months from the date they are earned.

7.8 Your Reward ££s balance can be viewed and managed through the App. You can also inquire about your Reward ££s balance at the point of sale by viewing your receipt or asking a member of staff.

7.9 Reward ££s are only available to Members.

7.10 Reward ££s cannot be earned or spent at other co-operative societies e.g., Southern Co-operative etc.

7.11 Reward ££s cannot currently be earnt or spent at former Midcounties stores. We are working on this and will update members when this changes.

7.12 Members using their Central card will be able to receive Member pricing in former Midcounties stores shortly after the Merger. Members will be updated when this capability has been switched on. Similarly, members using their Midcounties cards will continue to be able to use it in former Midcounties stores to receive member pricing. Unfortunately, due to technical challenges, Midcounties cards used in Central stores will not be able to access member pricing following the Merger. We are working on ways to fix this and will keep members updated.

8 YOUR MEMBER POT

8.1 Your Member pot shows the total monetary value of both your Reward ££s and Dividends. This is the amount you’ve earned through the Membership that you can spend, so you can easily see how much is available to use at any time. You can view your Member pot balance through the App.

9 CANCELLING YOUR MEMBERSHIP

9.1 You can cancel your Membership at any time by contacting the relevant Membership Team.

9.2 Where you choose to cancel your membership, in the event you have a Central membership card and a former Midcounties membership card, we will close both accounts.

9.3 If you hold dual membership for Central and Midcounties and want to continue to be a member, there is nothing you need to do. We will let members know when we have a plan for consolidating dual memberships.

10 SHARES

10.1 All Members must hold at least one £1 share in the Society as explained at Sections 3.2 and 3.3.

10.2 As a Member, you can also invest in Withdrawable Share Capital with the Society (to a maximum of £100,000) by opening a Share Account. This includes and is subject to the requirement of holding the minimum £1 share in the Society for six months.

10.3 For more information on Share Accounts and Withdrawable Share Capital please refer to the terms and conditions which can be found here. To apply for a Share Account, contact the Membership Team.

10.4 In addition, as a member you can invest in the Society to help us grow by making a Fixed Term Equity Investment. The minimum investment value of a Fixed Term Equity Investment is £500 and the maximum is £99,999. You can invest for periods of either 1, 2 or 3 years. When you invest in a Fixed Term Equity Investment the Society will pay you interest on your investment at an agreed rate. More details of how Fixed Term Equity Investments work and their terms and conditions can be found here.

10.5 The Society follows a Code of Practice which applies to shares and Fixed Term Equity Investments in the Society. The Code of Practice can be found here.

10.6 In accordance with the Code of Practice, the Society is obliged to provide the following statement to members of the nature of their financial interest in the Society and any change affecting it. You should consider these points carefully before deciding to invest in the Society’s shares or Fixed Term Equity Investments.

As a member of the Society you are the owner of one or more shares in the Society. If the Society is unable to meet its debts and other liabilities, you risk losing the amount you hold in shares in the Society. Hence the Society’s shares are known as risk capital. This may make it inappropriate for you as a place to keep your savings.

Owning withdrawable share capital (“WSC”) is not the same as investing in the shares of a company. It is primarily for the purpose of supporting the Society in furthering its purpose and objects. There are various important differences between WSC and company shares and these are set out in Appendix 1. For example, WSC held in your share account may receive interest but will not increase in value.

The Financial Services Compensation Scheme, which covers bank, building society and credit union accounts, does not apply to your share account with the Society, so you cannot claim compensation under the Scheme in the event of the Society not being able to meet requests for withdrawal of shares. This is because the Society does not require authorisation under the Financial Services and Markets Act 2000 to operate WSC. Societies are therefore not subject to supervision either by the Prudential Regulation Authority or by the Financial Conduct Authority in relation to WSC.

You may withdraw money from your share account at any time unless the Society’s board of directors has removed this facility under the Society’s rules.

The Financial Ombudsman Service does not apply to your share account or your relationship with the Society but under the Society’s rules any dispute may be the subject of arbitration by an arbitrator agreed between the parties or, in the absence of agreement, to be nominated by the Chief Executive of Co-operatives UK Limited. The arbitrator’s decision will be binding and conclusive on all parties.

If you have any questions regarding the Code of Practice please address them to the Secretary by email: andrew.seddon@centralcoop.co.uk

11 DATA PRIVACY

11.1 We take great care to protect your personal information and only use it in accordance with our Privacy Policy.

12 CHANGES TO THESE TERMS AND CONDITIONS

12.1 In accordance with our Rules (and Sections 12.2 and 12.3 below) these terms and conditions may be amended and then publicised on our Website, through the App, instore signage, email notifications, postal mail, and at the Annual General Meeting, having an immediate effect, replacing previous terms and conditions.

12.2 We can always make changes to these terms and conditions and your Membership without notifying you for the following reasons:

a) to reflect changes in relevant laws and regulatory requirements; and

b) to make minor technical adjustments and improvements. These are changes that do not negatively affect your use of the Membership;

12.3 If we make changes that materially affect these terms and conditions, your Membership, or your consumer rights (e.g., the number of Points you may accrue on a purchase), where practicable we will notify you at least 28 days before the changes take effect. For more significant changes, such as a complete overhaul of Reward ££s, we will aim to give you at least 3 months’ notice, where practicable. Continuing to use your Membership Card after the changes take effect will be considered acceptance of those changes.

13 PROMOTIONS

13.1 The Society may from time to time offer specific promotions that enhance the Reward ££s experience or increase the amount of Reward ££s earned. Details of these promotions will be communicated to Members through appropriate channels, such as the Website, the App, in-store signage, email notifications, SMS and postal mail where consent is acquired.

14 OTHER TERMS

14.1 These terms and conditions are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

14.2 We may transfer these terms and conditions to someone else. We may transfer our rights and obligations under these terms and conditions to another organisation, but this will not affect your rights or our obligations under the terms and conditions or the Membership.

14.3 Nobody else has any rights under these terms and conditions with you. These terms and conditions are just between you and us. No one else has any rights to enforce any of the terms.

14.4 If a court invalidates some of the terms, the rest of it will still apply. Each of the sections of these terms and conditions operate separately. If any part of the terms and conditions cannot be enforced, all other parts will still apply and will continue in force.

14.5 Even if we delay in enforcing these terms and conditions, we can still enforce them later.

These terms and conditions were last updated in January 2026.

Appendix 1

Explanation of withdrawable share capital in a consumer retail co-operative society

Withdrawable share capital (WSC) in a consumer retail co-operative society is fundamentally different from shares in a company.

The following are the key differences, which are explained below:

WSC is turned into cash by withdrawing the funds, not selling the shares

WSC does not increase in value

WSC does not give the member a share in the underlying value of their society

Co-operative shares do not form the basis for the distribution of surplus

Co-operative shares do not carry votes in proportion to the shares

Withdrawal not sale

There needs to be a mechanism for a member to realise (turn into cash) the value of their shares in a society. In companies, this is done by selling the shares to somebody else. Generally, in co-operative retail societies this is different, because the shares are not transferable. Instead, shares are withdrawable, and a member can realise the value of their shares by withdrawing the money held in shares from the society, subject to any restrictions contained in the society’s rules.

No increase in value

Co-operative shares remain at the same (par) value. In other words a member is entitled to their money back, but no more. This is different from a company, where the value of shares can increase or decrease. The reason for this difference is explained in the next point below (Underlying Value).

Underlying value

WSC does not give the member a share in the underlying value of their society, which is why WSC remains at the same value. By contrast, shares in a company do give shareholders a share in the underlying value of the company, which means that if the company was wound up whilst solvent, shareholders would receive a proportionate share of that underlying value (which might be more or less than what was paid for the shares). The Model Rules of UK consumer retail co-operative societies provide that on a solvent winding up, members are entitled to repayment of their WSC, but any remaining surplus after that is transferred to another co-operative society or Co-operatives UK.

Distribution of surplus

The primary mechanism for a co-operative to distribute surplus or profits is via a dividend to members in proportion to their trade with the society. Although a society can pay interest on share capital as compensation to the members for the use of their funds, such interest is not a mechanism to share profits. By contrast, in a company the payment of a dividend to shareholders is the primary mechanism for a company to distribute surplus or profits.

Democratic control

Co-operative societies operate on the basis of one member, one vote, not like companies where there is one vote per share. This means that greater power and influence cannot be achieved in a co-operative by owning more shares.

Terms and Conditions 

The Society agrees to pay gross interest on the Principal Amount at the Interest Rate for the Term in consideration for the Member’s agreement not to request withdrawal of the Fixed Term Equity Investment or part there of during the Term. 

Interest is paid on the Fixed Term Equity Investment at the end of the Term. Interest is paid gross and is liable to tax. 

Interest shall be forfeited on early termination of all or part of a Fixed Term Equity Investment. 

The minimum amount a Member can invest in a Fixed Term Equity Investment is £500. The maximum a Member can invest in their share account and Fixed Term Equity Investments held with the Society is limited by law to £100,000. 

The Member will be regarded as exclusively entitled to the benefit of a Fixed Term Equity Investment. No notice of any trust shall be entered into the register against the title of the Member, and the Society shall not be affected by notice of any right title or claim of any person to this Fixed Term Equity Investment other than the Member. 

Fixed Term Equity Investments are not transferable. 

On the death of the Member his/her personal representative(s) shall be the only person(s) recognised by the Society as having title to this Fixed Term Equity Investment. 

Any person entitled to this Fixed Term Equity Investment by operation of law may be registered as the holder thereof upon such evidence being produced as the Society may reasonably require and in accordance with the Rules of the Society. 

Fixed Term Equity Investments form part of the share capital of the Society. 

The Society shall be entitled to terminate this Fixed Term Equity Investment at any time on the expiry of 30 days notice given in writing to the Member. On such early termination the Principal Amount together with interest calculated at the AER at the Date of Issue, will be transferred to the Member’s share account. 

A notice sent by post to the Member at his/her last known address shall be deemed to have been duly served upon the Member at the expiration of 48 hours from the time of posting. Notices to the Society shall be served upon it at its registered office. 

Changes to these Terms and Conditions can only be made on 30 days notice provided by the Society. Changes will be publicised by notice displayed in the Society’s registered office and all other places of business of the Society to which members have access and by such other means as the Board shall determine from time to time. 

The Society reserves the right to decline an application for a Fixed Term Equity Investment at its sole discretion and without further explanation. 

The position the holder of a Fixed Term Equity Investment occupies as a shareholder in the Society is no different from that of a shareholder in any other corporate body in so far as, if the Society fails, the holder may not have all or any of their investment returned to them. Investments in co-operative societies, unlike banks and building societies, are not under the protection of the UK's Financial Services Compensation Scheme (FSCS). 

For more information on Fixed Term Equity Investments, you can view the Co-ops UK Code of Practice by clicking here. 

If you'd like to speak to someone about Fixed Term Equity Investments, you can get in contact using the details below: 

Email - investments@midcounties.coop 

Phone - 0800 093 7553 

In writing: 

Member Investments Team 
Central House 

Queen Street 

Lichfield 

Staffordshire 

WS13 6QD 

P15

Takeway Meal Deal Warwick stores – 2 mains, 2 sides and drink £12 member (£14 non-member)

Enjoy a delicious takeaway night in with our fantastic Co-op Takeaway Meal Deal!

Choose 2 mains, 2 sides and 1 qualifying drink for just £12 for Members or £14 for Non-Members. Mix and match your favourites to create the perfect takeaway at home.

Offer available from 28th October to 17th November 2026 in selected Warwick stores.

Mains: Co-op Chicken Rogan Josh 350g, Chicken Tikka 350g, Korma 350g, Sweet & Sour Chicken Main 350g, Vegetable Masala 350g, Crispy Sweet & Sour Chicken 250g, Chicken Saag Masala 350g, Firecracker Chicken 350g, Beef in Black Bean Sauce 350g, New York Pepperoni & Sausage Pizza 377g and New York Cheese Pizza 340g.

Sides: Indian Bombay Potatoes 200g, Skinny Fries 250g, Vegetable Spring Rolls 100g, Onion Bhajis 100g, Vegetable Samosas 100g, Takeaway Pilau Rice 250g, Takeaway Egg Fried Rice 250g, Sweet Potato Fries 250g, Green Vegetable Medley 250g, Salt & Pepper Chicken Spring Rolls 90g and Tex Mex Multipack 360g.

Drinks: Staropramen Bottle 660ml, Coca-Cola Zero Sugar 4 × 330ml, Diet Coke 4 × 330ml, Cobra Bottle 620ml, Madrí Excepcional Bottle 660ml and Irn-Bru 4 × 330ml.

Terms and conditions: Available in selected Warwick stores from 28 October to 17 November 2026. Purchase 2 qualifying mains, 2 qualifying sides and 1 qualifying drink in the same transaction. Members must scan their Membership card or app to receive the £12 price. Products subject to availability. Please check product labels for allergen information. Alcohol purchases are subject to legal age restrictions. Challenge 25 may apply and valid proof of age may be requested.

For queries, email member.communications@midcounties.coop.

Takeway Meal Deal Lichfield stores – 2 mains, 2 sides and drink £14 (earn £2 with reward pounds)

Enjoy a delicious takeaway night in with our fantastic Co-op Takeaway Meal Deal!

Choose 2 mains, 2 sides and 1 qualifying drink for just £14 and get £2 Reward £s!

Mix and match your favourites to create the perfect takeaway at home, while enjoying a little extra reward on your shopping.

Offer available 28th October to 17th November 2026 in selected Lichfield stores.

Mains: Co-op Chicken Rogan Josh 350g, Chicken Tikka 350g, Korma 350g, Sweet & Sour Chicken Main 350g, Vegetable Masala 350g, Crispy Sweet & Sour Chicken 250g, Chicken Saag Masala 350g, Firecracker Chicken 350g, Beef in Black Bean Sauce 350g, New York Pepperoni & Sausage Pizza 377g and New York Cheese Pizza 340g.

Sides: Indian Bombay Potatoes 200g, Skinny Fries 250g, Vegetable Spring Rolls 100g, Onion Bhajis 100g, Vegetable Samosas 100g, Takeaway Pilau Rice 250g, Takeaway Egg Fried Rice 250g, Sweet Potato Fries 250g, Green Vegetable Medley 250g, Salt & Pepper Chicken Spring Rolls 90g and Tex Mex Multipack 360g.

Drinks: Staropramen Bottle 660ml, Coca-Cola Zero Sugar 4 × 330ml, Diet Coke 4 × 330ml, Cobra Bottle 620ml, Madrí Excepcional Bottle 660ml and Irn-Bru 4 × 330ml.

Available in selected Lichfield stores during the final week of P15. Purchase 2 qualifying mains, 2 qualifying sides and 1 qualifying drink in the same transaction for £14 and receive £2 Reward £s, subject to the applicable Reward £s promotion terms. Products subject to availability. Please check product labels for allergen information. Alcohol purchases are subject to legal age restrictions. Challenge 25 may apply and valid proof of age may be requested.

For queries, email member.communications@midcounties.coop.

P16 (these are for all stores)

Takeaway Meal Deal – 2 mains, 2 sides and drink £14

Offer period: 18th November to 8th December 2026.

Offer details: Enjoy 2 mains, 2 sides and 1 qualifying drink for £12 for members or £14 for non-members. Customers can mix and match from the qualifying products listed below.

Mains: Co-op Takeaway Chicken Rogan Josh 350g, Co-op Takeaway Chicken Tikka 350g, Co-op Takeaway Korma 350g, Co-op Takeaway Sweet & Sour Chicken Main 350g, Co-op Takeaway Vegetable Masala 350g, Co-op Crispy Sweet & Sour Chicken 250g, Co-op Chicken Saag Masala 350g, Co-op Firecracker Chicken 350g, Co-op Beef in Black Bean Sauce 350g, Co-op New York Pepperoni & Sausage Pizza 377g, Co-op New York Cheese Pizza 340g.

Sides: Co-op Indian Bombay Potatoes 200g, Co-op Skinny Fries 250g, Co-op Vegetable Spring Rolls 100g, Co-op Onion Bhajis 100g, Co-op Vegetable Samosas 100g, Co-op Takeaway Pilau Rice 250g, Co-op Takeaway Egg Fried Rice 250g, Co-op Sweet Potato Fries 250g, Co-op Green Vegetable Medley 250g, Co-op Salt & Pepper Chicken Spring Rolls 90g, Co-op Tex Mex Multipack 360g.

Drinks: Staropramen Bottle 660ml, Coca-Cola Zero Sugar 4 × 330ml, Diet Coke 4 × 330ml, Cobra Bottle 620ml, Madrí Excepcional Bottle 660ml, Irn-Bru 4 × 330ml.

Terms and conditions: This offer is valid in selected stores during the stated promotional periods. To qualify, customers must purchase 2 qualifying mains, 2 qualifying sides and 1 qualifying drink in the same transaction. All products are subject to availability. Product details and images may change, and a suitable alternative may be offered. Customers should check product labels for allergen information and contact the manufacturer if information is missing or unclear. Alcohol purchases are subject to legal age restrictions; Challenge 25 may apply and valid proof of age may be requested.

Contact: For queries regarding this offer, please email member.communications@midcounties.coop.

2. Irresistible meal deal – £14 – 2 mains, 1 side and 1 drink

Offer period: 18th November to 8th December 2026.

Offer details: Enjoy 2 qualifying mains, 1 qualifying sides and 1 qualifying drink for £14. Customers can mix and match from the products listed below.

Mains: Co-op Irresistible Lasagne al Forno 400g, Cottage Pie 400g, Paella 400g, Macaroni Cheese 350g, Fish Pie 400g, Single Serve Salami Calabrese Pizza 232g, Single Serve Margherita Pizza 250g, Tikka & Rice 380g, Peppered Steak Pie 250g, Chicken Biriyani 380g, Sausage Ragu with Gramigna 380g, Tomato & Mozzarella Tonnarelli 400g, Malfadine Beef & Pancetta 380g, Jalfrezi & Rice 380g, Limited Edition Chicken Dinner Open Topped Pie 250g, Butter Chicken & Rice 380g, Creamy Paneer Masala 380g.

Sides: Co-op Irresistible Buttered Mashed Potato 400g, Triple Cooked Thick Cut Chunky Chips 360g, EVOO Flatbread with Roast Garlic & Parsley 155g, Dauphinoise Potatoes 400g, Irresistible Veg Medley Basil 230g, Irresistible Vegetable Steamer 250g.

Drinks: Coca-Cola Zero Sugar 4 × 330ml, Diet Coke 4 × 330ml, Co-op Irresistible Prosecco Rosé 75cl, Co-op Solo Pale Spanish Rosé 75cl, Co-op Irresistible Pinot Grigio 75cl, San Pellegrino Zero Peach & Clementine 4 × 330ml, San Pellegrino Tastefully Light Aranciata Rossa 4 × 330ml, San Pellegrino Tastefully Light Limonata 4 × 330ml.

Terms and conditions: Offer available in participating stores from 18th November to 8th December 2026. Customers must purchase 2 qualifying mains, 2 qualifying sides and 1 qualifying drink in the same transaction to receive the £14 offer price. Products are subject to availability. Alcohol products are subject to applicable age restrictions, and valid proof of age may be requested.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

3. Pasta and garlic bread deal – £4.50

Offer period: 18th November to 8th December 2026.

Offer details: Enjoy a qualifying Italian pasta dish with a garlic baguette for £4.50.

Mains: Co-op Italian Three Cheese Pasta 750g, Co-op Italian Bolognese Pasta Bake 750g, Co-op Beef Lasagne 750g, Co-op Tomato & Mozzarella Penne 750g.

Side: Co-op Garlic Baguette 205g.

Terms and conditions: Offer available in participating stores from 18th November to 8th December 2026, subject to availability. Customers must select qualifying products in accordance with the in-store promotional signage to receive the £4.50 offer price.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

5. Vegetable stir-fry deal – £4

Offer period: 18th November to 29th December 2026.

Offer details: Choose 1 qualifying vegetable product, 1 qualifying noodle product and 1 qualifying sauce for £4.

Vegetables: Co-op Mixed Vegetable Bag 320g, Co-op Super Green Stir Fry Tray 220g, Co-op Super Bright Stir Fry Tray 220g.

Noodles: Co-op Egg Noodles 275g, itsu Restaurant Ramen Flat Noodles 200g, itsu Restaurant Ramen Noodles 200g.

Sauce: Co-op Sweet Chilli and Ginger 150g.

Terms and conditions: Offer available in participating stores from 18th November to 29th December 2026. Customers must select 1 qualifying vegetable product, 1 qualifying noodle product and 1 qualifying sauce in the same transaction to receive the £4 offer price. Subject to availability.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

6. Sausage and mash deal – £4 (all customers)

Offer period: 18th November to 8th December 2026.

Offer details: Enjoy a qualifying pack of Irresistible sausages with a qualifying side for just £4.

Mains: Co-op Irresistible Pork Sausages 400g, Co-op Irresistible Cumberland Sausages 400g.

Sides: Co-op Irresistible Buttered Mashed Potato 400g, Co-op Irresistible Triple Cooked Thick Cut Chunky Chips 360g, Co-op Dauphinoise Potatoes 400g, Co-op Irresistible Veg Medley Basil 230g.

Terms and conditions: Offer available to all customers in participating stores from 18th November to 8th December 2026. Customers must select a qualifying sausage product and a qualifying side in the same transaction to receive the £4 offer price. Subject to availability.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

8. 4 for 3 offer on selected alcohol

Offer details: Customers can take advantage of a 4 for 3 promotion on selected ready-to-drink alcoholic products.

Terms and conditions: Offer applies to selected ready-to-drink alcoholic products only. Customers must meet the legal age requirement of 18 or over to purchase alcohol. Proof of age may be requested. Products are subject to availability. Participating products, offer dates and any additional restrictions should be confirmed in-store.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

9. Irresistible crisps – £1.50 per pack (150g where specified)

Offer period: until 8th December.

Offer details: Enjoy a delicious selection of Irresistible crisps for £1.50 per pack.

Eligible products: Co-op Irresistible Sea Salt & Chardonnay Crisps 150g, Co-op Irresistible Pigs in Blankets Crisps 150g, Co-op Irresistible Roast Potato Crinkle Crisps 150g, Co-op BBQ Lamb & Tzatziki Flavour Hand-Cooked Potato Crisps, Co-op Irresistible Wagyu Beef & Caramelised Onion Hand-Cooked Crisps 150g.

Terms and conditions: Offer applies to the listed qualifying products only. Price is £1.50 per pack. Offer dates and participating stores are to be confirmed. Subject to availability.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

10. Freezer filler – 3 for £7

Offer period: 18th November to 8th December 2026.

Offer details: Choose 3 qualifying freezer products for £7.

Eligible products: Co-op Petits Pois 750g, Co-op British Garden Peas 750g, Co-op Sliced Carrots 750g, Walls Solero Exotic 270ml, McCain Crispy French Fries 900g, Nestle Rowntrees Fruit Pastille Ice Lollies 4x65ml, Dr Oetker Ristorante Mozzarella Cheese Pizza 335g, Co-op Whole Head Spinach 750g, McCain Lightly Spiced Potato Wedges 650g, Co-op Raspberries 300g, Co-op Summer Fruits 400g, McCain Home Chips Straight Cut 1kg, Youngs Admirals Pie 300g, Birds Eye 4 Chicken Burgers 200g, Quorn Crispy Nuggets 300g, Youngs Chip Shop 2 Battered Fish Fillets 200g, McCain Smiles 454g, Quorn Chicken Style Pieces 300g, Quorn Mince 300g, Dr Oetker Ristorante Pepperoni Salame Pizza 320g, Co-op Blueberries 300g, McCain Home Chips Crinkle Cut 1kg, Birds Eye 2 Fish Fillets Battered 200g, Birds Eye 12 Chicken Dippers 220g, Birds Eye Garden Peas 800g, Birds Eye 2 Southern Fried Chicken Grills 180g, Birds Eye 2 Crispy Chicken Grills 170g, Birds Eye Petit Pois 545g, Aunt Bessies Honey Glazed Parsnips 500g, Richmond 12 Thick Frozen Sausages 516g, Nestle Rowntree Watermelon Lollies 4x73ml, Birds Eye 2 Garlic & Herb Chicken Kyiv 204g, Birds Eye 6 Chunky Fish Fingers 360g, Birds Eye 12 Wholegrain Nuggets 190g, Aunt Bessies 10 Yorkshire Pudding Bigger and Better 190g, Rowntrees Fruit Blast Lollies 6x58ml, Whitby Seafoods Jumbo Scampi 200g, Richmond Meat Free 8 Pack Sausages 304g, Pukka 4 Pack Sausage Rolls 4 each, Birds Eye 10 Potato Waffles 567g, Goodfellas Stonebaked Thin Margherita 334g, Goodfellas Stonebaked Thin Pepperoni 332g, Rowntrees Mango Stick 4x70ml, Itsu Garlic & Chilli Edamame 300g, McCain Vibes Salt and Vinegar 356g, Birds Eye Salt & Rosemary Fish 280g, Aunt Bessies Roast Potatoes 600g, Crosta Mollica Garlic & Mozzarella Flatbread 229g, McCain Gastro Chips 600g, Goodfellas Garlic Bread Pizza 327g, Itsu Vegetable Tempura Fries 350g, Rowntrees Fruit Pastille Berries 4x65ml, Walls Twister Pineapple 6x50ml, McCain Vibes Cheese & Onion 356g, McCain Air Fryer Hash Browns Bites 600g, McCain Air Fryer Crispy Dippers 600g, Youngs 8 Extra Crispy Batter Fish Fingers 240g, Birds Eye Protein Red Thai Curry Bowl 350g, Birds Eye Protein Mexican Bowl 350g, Birds Eye 2 Chicken and Quarterpounders 227g.

Terms and conditions: Offer available to all customers in participating stores from 18th November to 8th December 2026. Customers must select 3 qualifying freezer products in the same transaction to receive the £7 offer price. Subject to availability. The qualifying product list should be confirmed before publication.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

11. 2 for £6 on selected Irresistible bacon and sausages

Offer period: 18th November to 8th December 2026.

Offer details: Choose any 2 qualifying packs of selected Co-op Irresistible bacon and sausages for £6.

Eligible products: Co-op Irresistible British Traditional Dry Cured Unsmoked Back Bacon 230g, Co-op Irresistible British Dry Cured Smoked Bacon 230g, Co-op Irresistible Pork Chipolata Sausages 340g, Co-op Irresistible Pork Sausages 400g, Co-op Irresistible Dry Cure Smoked Rindless Streaky Bacon 230g, Co-op Irresistible British Dry Cured Unsmoked Rindless Streaky Bacon 230g, Co-op Irresistible Cumberland Sausages 400g, Co-op Irresistible Lincolnshire Sausages 400g, Co-op Irresistible Pork & Caramelised Onion Sausages 400g, Co-op Irresistible Limited Edition Sausages 400g, Co-op Irresistible Smoked Treacle Back Bacon 230g.

Terms and conditions: Offer available in participating stores from 18th November to 8th December 2026. Customers must purchase any 2 eligible products in the same transaction to receive the £6 offer price. Subject to availability.

Contact: For further information, contact Our Coop Support Centre, Orion House, Athena Drive, on 0800 138 2909 or email talktous@midcounties.coop.

Buy any 3 for £7 – Selected mini wines

Offer period: 25th November 2026 – 5th January 2027

Enjoy a selection of mini wines and sparkling favourites with our fantastic Buy Any 3 for £7 offer!

Choose any 3 qualifying products from the selection below for just £7. Mix and match your favourites.

Eligible products: Co-op Chilean Sauvignon Blanc 187ml, Co-op Chilean Merlot 187ml, Andrew Peace Signature Shiraz 18.7cl, Andrew Peace Signature Chardonnay 18.7cl, Turano Pinot Grigio 187ml, La Vieille Ferme Rosé 187ml, Casillero Del Diablo Cabernet Sauvignon 187ml, Pinot Pinot Pinot Grigio Fizz 200ml, Barefoot White Zinfandel 187ml, Pinot Pinot Pinot Grigio Pink Fizz 200ml, Maresco Pinot Grigio Pink 187ml, Calvet Côtes du Rhône 187ml, Fleurs de Prairie AOP Luberon 18.7cl, Trivento Reserve Malbec 187ml, Nice Sauvignon Blanc 187ml, Nice Pale Rosé 187ml, La Vieille Ferme Rosé Can 187ml, Les Dauphins Côtes du Rhône Can 250ml, Nice Sparkling White 200ml, Campo Viejo Tempranillo Rioja 187ml, Most Wanted X Fairtrade Malbec Can 187ml, Most Wanted X Fairtrade Sauvignon Blanc Can 187ml and La Vieille Ferme Rosé Can 200ml.

Terms and conditions: Offer available in participating stores from 25th November 2026 to 5th January 2027. Customers must purchase any 3 qualifying products from the listed selection in the same transaction to receive the £7 offer price. Products can be mixed and matched. Offer applies to the listed products only and is subject to availability. Alcohol purchases are restricted to customers aged 18 or over. Challenge 25 may apply and valid proof of age may be requested.

Contact: For further information, contact Our Co-op Support Centre on 0800 138 2909 or email talktous@midcounties.coop.

Diamond Day discount – 10% off

Offer details: Customers aged 60 or over who are members of The Midcounties Co-operative can receive 10% off eligible purchases every Tuesday in participating Co-op Midcounties Food stores.

Terms and conditions: Eligible customers must inform a colleague when paying and present their Membership card. The offer is available only in selected stores.

Exclusions include cigarettes, tobacco, PayPoint and electronic top-ups, saving stamps, postage stamps, gift cards, first-stage baby milk products, lottery products, in-store concessions and fuel.

Diamond Day Discount cannot be used in conjunction with a money-off coupon when purchasing alcohol. The discount is not available on alcohol sales in Welsh stores where minimum unit pricing applies. Proof of age may be requested discreetly where necessary.

We reserve the right to withdraw this promotion at any time.

Returning customer offer – 10% off

Offer period: 1st November to 30th November 2026.

Offer details: Selected customers can receive 10% off their total shop when they scan their Membership card or app before purchase. The offer can be used up to 3 times during the promotional period.

Terms and conditions: This offer is exclusive to selected customers who have received direct notification and is non-transferable. The discount cannot be combined with third-party discount schemes, including student discount, NHS, NUS or Blue Light Card discounts.

Exclusions include cigarettes, tobacco and related products, PayPoint and electronic top-ups, postage stamps, saving stamps, gift vouchers, SIM cards, café purchases, newspapers and magazines, first-stage baby milk products, lottery tickets and scratchcards, fuel, gas and in-store concessions. Reduced-to-clear and clearance items are also excluded.

We reserve the right to withdraw, amend or cancel this promotion.