How we'll help you
When you're ready, your funeral director will bring the person who's died into our care. You and your family can visit them at our funeral home, if you'd like to.
We'll take care of the arrangements, the calls and the paperwork. We'll explain the legal steps, such as registering the death, and what happens if a coroner is involved.
Our funeral options
We offer five funeral options. Three are unattended funerals, with no service. Two are attended funerals, with a service you and your guests can be part of.
The cost of a funeral depends on the option you choose and your local funeral centre. Fees paid to others, such as crematorium or burial fees, are added separately. You'll find more about them further down this page.
What every funeral includes
Whichever option you choose, these are always included:
- Collecting the person who's died, 24 hours a day, within 15 miles (50 miles for a tailor-made service)
- Caring for them before the funeral
- Dressing them in a simple gown or their own clothes, provided in time agreed with your funeral director
- Taking care of the arrangements and paperwork
- A free call with our bereavement support team
Beyond that distance, there's a charge for extra mileage.
Fees paid to others
Some funeral costs are paid to other organisations, such as the crematorium, cemetery or church, and depend on the choices you make. We'll arrange and pay these on your behalf and show them clearly on your estimate.
Depending on your funeral, they may include:
- A crematorium fee, for a cremation
- A fee for the minister, celebrant or officiant
- A gravedigger fee, for a burial
- A burial fee set by the local authority or parish, which can be higher if the person who's died lived outside the area
- A church or service venue fee
Burial costs don't include buying a grave.
Funeral vehicles
Your funeral director will talk you through our choice of hearses and limousines. Alongside traditional vehicles, you can choose an electric hearse, a horse-drawn carriage, a motorcycle hearse or our rainbow hearse.
- Limousine
- Electric limousine (where available)
- Motorised hearse
- Floral hearse
- Electric vehicle (EV) hearse (where available)
- Horse-drawn hearse, two horses
- Horse-drawn hearse, four horses
- Motorcycle funeral vehicle
- Additional mileage
- Extra vehicle time for funerals longer than 3 hours (per 30 minutes)
Coffins, flowers and funeral stationery
Coffins and caskets
From traditional wood to woven willow and personalised printed designs, we'll help you find the right coffin. Our coffin brochure shows the full range and materials.
View our coffin brochure
Funeral flowers
Our florists make every tribute by hand, using fresh seasonal flowers. Choosing their favourite blooms and colours is a lovely way to share their story. Our florists can work to any budget. If you'd like to keep costs lower, ask about Florist's Choice, where our florists choose the best seasonal flowers for your design. For most orders, we need about a week's notice.
View our floral brochure
Funeral stationery
We can create orders of service, memorial cards and books of condolence. Your funeral arranger can show you the designs.
View our ways to remember brochureNatural funeral choices
You can make choices that lower the environmental impact of a funeral, without taking away from what matters most.
Coffins
Willow, bamboo and sustainably sourced wood use less energy to produce and break down more gently. Our natural wood coffin is plastic-free.
Burial
A woodland or natural burial ground keeps the surroundings close to nature.
Transport
You can choose our electric hearse, where available, or a bicycle hearse.
Flowers
Some of our florists are trained in plastic-free designs made with natural materials.
We plant one tree for every funeral we conduct.
Bretby Crematorium
Bretby Crematorium is our own crematorium, at Geary Lane, Bretby, Burton upon Trent DE15 0QE. It has two service rooms.
| Service room | Service times |
|---|---|
| Cedar | 9am–4.30pm, Monday–Friday |
| Willow | 9.15am–4pm, Monday–Friday |
Services at other times, including weekends and weekday evenings, can be arranged.
Woodland burial and ashes nooks
Our woodland burial nooks offer a natural resting place in a specified woodland location. Your funeral arranger can tell you more.
- Single burial nook
- Double burial nook
- Family burial nook
- Single ashes nook
- Double ashes nook
- Family ashes nook
Headstones and memorials
A headstone gives family and friends a place to visit and remember. Our memorial masons, based in Shepshed, Leicestershire, make and restore stone memorials by hand. They're members of the National Association of Memorial Masons.
- Every memorial comes with a 10-year guarantee on materials and fixings.
- We'll check what your cemetery or churchyard allows before we begin.
- We ask for a 50% deposit, with the balance due once the work is complete.
- A standard memorial usually takes 14–30 weeks once we have your signed permit.
You'll usually need to wait up to 12 months after a burial before a headstone can be placed, so the ground can settle. This doesn't apply to memorials for ashes.
We can also refix or renovate an existing memorial.
Ways to remember them
While you'll never forget them, a keepsake can help you keep them close.
Memorial jewellery
pendants, bracelets and rings that hold a fingerprint or a small amount of ashes.
Plant a tree
our partner Eforests plants a tree dedicated to them, with a digital certificate.
Name a star
our partner Star Name Registry names a star after them, with an A4 star deed.
Virtual memorial service
a video tribute for families who chose an unattended cremation. A personalised version can include up to 25 photos and a song of your choice.
Our rainbow service for children
Our rainbow service is free for children under 18. We don't charge for our services, the coffin or transport.
The loss of a child is unlike any other. We'll guide you, help you make decisions and arrange everything for you.
Our rainbow service includes:
- Making all the funeral arrangements
- A hearse or limousine, within 50 miles of the funeral home
- An oak-veneered, white, pink or blue coffin
- 20 service sheets, from a choice of designs
- An online memorial
You can visit your child as often and for as long as you'd like. We can also help with personal touches. These include a themed service, a favourite outfit or a keepsake made from a fingerprint or lock of hair.
Brochures and price lists
Choose your nearest funeral home to see its Standardised Price List, terms of business and local crematorium prices.
You can also browse our brochures: